About the role
Receptionist / Customer Support – Coordination, Customer Support & Customer Connect. The role will be responsible for handling customers at the EVXpertz facility, coordinating service appointments, responding to enquiries, maintaining customer information and ensuring a smooth customer experience from vehicle intake through service completion.
Responsibilities
- Welcome and coordinate customers
- Handle incoming calls, WhatsApp enquiries and service requests
- Schedule and coordinate service appointments
- Collect and update customer and vehicle information
- Coordinate vehicle intake and delivery
- Communicate service status and updates to customers
- Coordinate with technicians and internal teams
- Maintain customer records and service documentation
- Support billing and basic administrative coordination
- Ensure professional customer communication and service experience
Who can apply
Graduate / Diploma Candidates
Customer Support / Reception Experience Preferred
Good Communication Skills
Basic Computer Knowledge
Automotive / EV Industry Interest is a Plus
Application tip
Share a short note about your EV / electrical experience and preferred location when you apply.
Apply now
Prefer WhatsApp for a faster response. Mention Job ID evx-20260911-03 .
