1. General Terms
These Terms & Conditions govern your use of EVXpertz services for two-wheeler electric vehicle (2W EV) spares, parts, and maintenance services. By using our services, you agree to these Terms.
Note: These Terms apply to all sales of 2W EV components (batteries, motors, controllers) and services (repairs, diagnostics) provided by EVXpertz.
2. Product Sales
2.1 Spare Parts
All 2W EV spare parts sold by EVXpertz are subject to:
- Compatibility verification before purchase
- Manufacturer's warranty (where applicable)
- 7-day return policy for defective items
2.2 Pricing
We reserve the right to change prices without notice. All prices are in INR and inclusive of GST.
3. Services
3.1 Appointments
Service appointments require:
- Accurate vehicle details (make, model, year)
- 50% advance payment for major repairs
- 24-hour cancellation notice for full refund
3.2 Warranty
We provide 90-day warranty on all repairs against workmanship defects.
4. Warranties
Standard warranty coverage:
- Batteries: 18 months or 20,000 km
- Motors: 24 months or 30,000 km
- Controllers: 12 months
Warranty Void If: Installed by unauthorized personnel, modified, or damaged by accidents.
5. Liability
EVXpertz is not liable for:
- Consequential damages from product use
- Improper installation by third parties
- Battery performance under extreme conditions
6. Contact Information
EVXpertz - 2W EV Spares & Services
7/56, Bapu Nagar, Serilingampally
Hyderabad, Telangana, India - 500019
Mobile: +91 63026 93485
Email: vayuevspares@gmail.com
