1. Introduction
EVXpertz ("we," "us") respects your privacy. This policy explains how we collect, use, and protect your personal information when you use our 2W EV spares and services.
2. Information We Collect
2.1 Personal Information
We may collect:
- Name, contact details (email, phone)
- Vehicle information (make, model, VIN)
- Payment details (processed securely)
- Service history and diagnostics data
2.2 Automatic Collection
We automatically collect:
- IP address, browser type
- Pages visited on our website
- Device information for service diagnostics
3. How We Use Information
We use your data to:
- Provide and improve our services
- Process orders and appointments
- Send service reminders and updates
- Analyze vehicle performance trends
- Comply with legal requirements
Note: We never sell your personal data to third parties.
4. Data Sharing
We may share information with:
- Manufacturers for warranty claims
- Payment processors for transactions
- Service technicians for repairs
- Legal authorities when required
5. Data Security
We implement security measures including:
- Encrypted data transmission
- Secure storage of customer records
- Limited access to personal data
- Regular security audits
6. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
7. Contact Us
For privacy-related inquiries:
EVXpertz - 2W EV Spares & Services
7/56, Bapu Nagar, Serilingampally
Hyderabad, Telangana, India - 500019
Mobile: +91 63026 93485
Email: vayuevspares@gmail.com
